Policies

Return policy

 

•Refund / Replacement will only be given if buyer can prove that our items are unauthentic or item did not come as described and upon our receipt of the returned item.

 

•The returned item must be in its original condition, Buyer pay for the return shipping fee. No return or refund when possessing the item more then 72 hours

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Warranty

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-The warranty is 15 days whatever item you purchase will get 1 time swap or replacement of the item 

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-Cannot ask for refund/return after the 72 hours is over could only ask for a warranty swap or store credit

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Shipping 

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-All items will be carfully packaged 

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-Item will be shipped same day or next day so you can get your item and enjoy your as fast as possible 

 

-Estimated delivery time 3-15 days 

 

-For any reason if your item has been delayed because of a business decision customers can request a refund or wait for the item to arrive

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Testing our items

 

-All of hopingames pre-owned items has been tested and cleaned before shipping for the top quality gaming experience

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Condition of used items 

 

-Games categories

. New condition- Item will come factory sealed or came new from factory 

. CIB-Complete in box comes with everything from original contents from manual, accessories or any inners 

. IIB-Incomplete in box comes with box with missing contents from manual, cover art,

accessories and inners 

. Loose- Will come with the item itself 

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